Terms and Conditions
Last updated: 25/07/2025
Welcome to Sightseeing London! Please read these Terms and Conditions ("Terms") carefully
before using our website. By accessing or using our website, you agree to be bound by these
Terms.
1. About Us
Sightseeing London ("we", "us", or "our") is an online travel agency that o ers customers the
ability to browse and book sightseeing tours and experiences in London. We act as an
intermediary between customers and third-party suppliers.
2. Our Role as an Intermediary
We do not own or operate any of the tours or experiences listed on our platform. All services are
provided by third-party suppliers. When you book a tour or experience through our platform, you
enter into a direct agreement with the supplier, and their own terms and conditions will apply.
Sightseeing London is not responsible for the fulfilment or quality of the services provided by
suppliers.
3. Bookings and Payments
Payments are not collected by us. When you select a tour, you will be redirected to the
supplier’s website or booking platform to complete your transaction securely.
Please review the supplier's terms and policies carefully before completing your booking.
4. Cancellations and Refunds
Most tours and experiences listed on our platform o er a full refund if cancelled at least 24
hours before the scheduled start time. However, specific cancellation and refund policies
may vary by supplier.
Please ensure you review the refund policy on the supplier’s page before booking.
5. Accuracy of Information
We strive to provide accurate and up-to-date information on all tours and experiences.
However, we do not guarantee the completeness or accuracy of descriptions, availability, or
pricing, as this information is provided by third-party suppliers.
6. Liability Disclaimer
Sightseeing London shall not be held liable for any injury, loss, claim, damage, or any incidental
or consequential damages arising from:
- Your use of the website;
- Any errors or omissions in the information presented;
- Any performance, non-performance, or conduct of any supplier or third-party service
provider.
7. Intellectual Property
All content on this website, including text, images, branding, and logos, is the property of
Sightseeing London or its licensors and is protected by intellectual property laws. You may not
reproduce, modify, distribute, or use our content without our prior written consent.
8. User Conduct
You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or
impair the functionality of the site or the experience of other users.
9. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are
not responsible for the content, terms, or privacy practices of those websites.
10. Privacy
We do not collect personal data unless you contact us directly (e.g., via email). We do not use
cookies, tracking tools, or require account creation. Please see our [Privacy Policy] for more
details.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an
updated "Last updated" date. Continued use of the website indicates your acceptance of the
updated Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and
Wales. Any disputes arising under or in connection with these Terms shall be subject to the
exclusive jurisdiction of the English courts.